Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Other options might be available on checkout depending on the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Up Style My Life (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://upstylemylife.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 150 countries around the world*
*with some exceptions
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@upstylemylife.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@upstylemylife.com
Товаром доволен. Вот только один датчик, то срабатывает, то нет. В основном не работает.
Received by neighbors today
article conforme à la description
Пришло быстро, всё работает. Продавец надёжный
Its good, and came super quicly
Works well. just received it.
спасибо
Очень быстро, всё отлично!
Wszystko ok
au top je recommande
thank you
Reçu en même mas 10j
Works properly, fast shipping
Super, l appareil fonctionne très bien... livraison en 10 jours, vendeur au top
sin probar
merci beaucoup bien reçu
Very fast delivery
good but shipment took quite long
הגיע יחסית מהר עושה את העבודה בסך הכל קניה טובה וממש זולה תודה רבה
Вроде все хорошо, посмотрим как будет работать!
работа данного девайса очень даже впечатлила, реально застовляет мышцы сокращаться весьма эфективно. ожидаю, что результат будет, но для этого соответственно нужно время, пока однозначно 5.
au top rien à dire
안전하고 매우 빠르게 배송되었습니다. 제품 구성은 매우 마음에 듭니다. 다만, 제품 사용시 강도가 약한것 같습니다. 강도가 약하여 복부에 충분한 자극이 되지 않습니다. 그래도 꾸준히 사용해 보겠습니다.
reçu super rapidement, bravo,je recommande le vendeur. reste plus qu'à essayer...
В Самару за 8 дней. Аппарат отличный,массажирует отлично.Какой будет результат пока не знаю.Батареек в комплекте нет.Подписывайтесь в ВКонтакте на паблик Таверна приколов.Продавца и магазин рекомендую.